Returns & Exchanges
At Women's Underwear, we want you to feel confident and comfortable in your purchase; however, due to the intimate nature of our products, items must be unworn and in original packaging to qualify for a return. We offer a 30-day return window for all eligible lingerie and basics to ensure your complete satisfaction.
Check Eligibility
Ensure your items are unworn, unwashed, and still have the original hygiene liners and tags attached.
Start Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package and Ship
Print your prepaid shipping label and securely pack your items in the original mailer to protect the delicate fabrics during transit.
Receive Your Refund
Once our warehouse team inspects the items, your refund or store credit will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing